FRAUD: Another Dealer's Story -- 2

Kevin Hanley
kevin@creativevideoworks.com
kevin@dvdproducers.com

 

 

 

 


I saw your article at www.presentationmaster.com. I very glad you covered this topic because I was a victim of this type of fraud recently.
From my experience, I wanted to point out a couple of things that make the news worse. First, I had a signed fax outlining the exact item being purchased and the exact amount of the purchase, as well as the card # and other info. I was charged back without the credit card processing company even ASKING TO SEE WHAT DOCUMENTION I HAD. They take the money first, and in my case, make you come to them to protest the chargeback. Second, the process of trying to get your money back, again in my case, is 9 months to a year.

I think that people should know that credit card processing companies do not care about the merchants, but only themselves. To make their money, they will take the customers word over the merchant, again in my case, without even giving the merchant a chance to justify the charge.

Thanks again for a great article. I hope it helps people to realize that overseas business generally isn't worth the risk.

 

 

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