November 29, 2000


Standards, What Standards?

Gary Kayye, CTS

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The solution is really rather complicated as there isn't a governing body for the professional AV industry and there isn't an active "standards committee" that is addressing all the issues of specifications and how they should be measured, displayed and quoted in a cut-sheet or a product catalog. In addition, it's not really the fault of any of the manufacturers, as many of them actually have to create new terms and labels to explain totally new technology in the first place. For example, the term "computer-video interface" was created back in 1985 to label the technology used to convert a computer's TTL video signal to analog. Since then, every major computer-video interface manufacturer has adopted that term to label their line of computer analog video converters. And where do you think the term "line doubling" came from? Well, Faroudja of course. They invented the first line doubler in 1989 and since then, at least 15 other line doubler manufacturers have adopted the term.

In Geoffrey Moore's Crossing the Chasm (the high-tech marketing "bible") he described the development of a market and an industry for that matter. Right now, the Pro AV market customer base is made up of what Moore labeled early adopters and innovators. We need to force ourselves into eventually adopting standards beyond today's recommended practices so that we can move our market towards the early majority customers so that we can continue to enjoy the same growth we have since the early 90's. I will certainly support any industry efforts in this direction and hope that either ICIA or NSCA will take a leadership role in developing these "standards".

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Case in point, did you know there's a manufacturer of cable out there that is actually promoting "liquid cooled cable"? They even claim that their liquid cooling method leads to super-high performance and unparalleled quality. Well, since when do liquid and electricity produce anything good?

What's all this mean? It just underscores the need for some "standardization" and maybe even (dare I say it) some regulation to protect us all from the marketing hype that surrounds the stuff we read in the average cut-sheet.

However, in the mean time, the standards don't exist and the potential compatibility problems are endless. In fact, there are a number of manufacturers who have developed a complete market from the lack of standards. So, business is still good. On the other hand, lack of compatibility wreaks havoc on the system designers and installers whose jobs, reputations and work is on the line.

So, what can you do to make your life easier - until there are standards? Well, tune in next week and I will give you seven steps that are sure to make your life easier and attempt to "standardize" the un-standard.


Come back next week for Part 2.

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Gary Kayye is Principal of Kayye Consulting a firm that specializes in providing marketing consulting, telephony integration and training development to the professional audiovisual industry. He spent 12 years at Extron and AMX as VP of Sales and Marketing before founding his own firm. He can be reached at www.kayye.com or via e-mail at gkayye@kayye.com. He is also the volunteer chairman of the PETC. The views expressed in this article are solely the author's and do not represent the positions of any organization to which he belongs.


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